“SO COOL AND WELL MADE and such great communication. I reached out about a commission and also purchased one of the figures the artist already had listed. Kayla was absolutely amazing to work with. Great communication and she sent me drawn mockups of the commission. I very much encourage you to check out any of the carvings she has listed and/or to reach out to her for a commission! 10/10.” (Review by a valid buyer)
Common questions
For a full photoshoot, you can expect to digitally receive your images within 3-4 weeks. If you ordered prints, you could expect an additional 1-2 weeks for them to be ship.
For images you sent in to be edited, you can expect them to be finished and sent back within 2 weeks.
Timing varies depending on the quantity, sizing, and intricacy of what you have ordered, but it will typically take 4-5 weeks for your physical media to be created and delivered.
You can cancel or reschedule a photoshoot up to 72 hours prior to your session. If you cancel within the 72-hour window, you may be charged a fee of up to $50.
Yes! You are encouraged to customize anything you see so long as you reach out to me (through the Booking button) and I confirm that it’s possible. Customization may have an added cost.
Custom pieces are not eligible for returns because they are made specific for you.
Images are not eligible for returns. However, if there is a stylistic choice or anything you are unhappy with in your image(s) please reach out to me and I will do my best to accommodate you as much as possible!
Physical media may be returned within a 2-week period after you have received your item. However, it will be the responsibility of the buyer to cover all costs associated with the return. If there is any damage to the item, it will not be eligible for a refund. Additionally, you may be assessed a cancellation fee of up to $60.
Yes! Contact me with any commission ideas from any of my listed products/services and we can discuss planning and costs that fit your idea and budget!